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Today is a sad day – when we learned of the passing of renowned physicist and author, Stephen W. Hawking. Most of us know of him through his guest appearances on popular television programs or through some book we had to read in college.
Working with a broad range of industries throughout the years on their information governance and records management initiatives, one thing that constantly baffles the mind: Organizations still place the keystone responsibility to make their initiative successful in the hands of the user.
Think back ten or fifteen years. How many different collaboration systems was your organization using? You were probably handling a lot of paper, trying to empty your email inbox, and storing important files in a document management system. Today, that has all changed. If you’re like most people, you may be working with network file shares, one or more document management systems, an ERP system, an HR system, a CRM system, email, and more!
What does it take to become (and remain) a highly effective records manager? Records and information manager roles are adapting to adjust to the ever-changing business environment. This post lays out five habits that highly effective records managers focus on every day.