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Why should an organization care about records management? When users throughout all departments are creating new records without a thought to how they are cataloged or tagged, the sprawl of records can become a real threat. Unstructured data can lead to compliance issues for highly regulated industries. When proper records management isn’t a top priority, content that should have been disposed of for security purposes is left vulnerable for anyone to find and distribute.
Physical records management has always been tricky, especially as complex systems have grown up around it. As more of our business information is created and stored electronically, physical records tend to become increasingly siloed. Normally, organizations need a segregated, on-premises system, or manual process that is not well-integrated with the electronic side of the business. Custom legacy platforms have a tendency to hamper the growth of an organizations infrastructure, and are difficult to replace.