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David Quackenbush

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Robotic Process Automation: Powering Intelligent Records Management

Posted by David Quackenbush On April 26, 2018

It's amazing what is being done today with robotic process automation (RPA) tools. Once confined to rote processes that were easy to automate due to the repetitive nature of the work, RPA is now tackling more complex business processes and activities. This evolution allows “knowledge workers” to spend more time focusing on actual knowledge work such as critical thinking and real problem...

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Intelligent Records Management: The Future of Information Management

Posted by David Quackenbush On April 11, 2018

Today, when I tell people that we have market leading software for records management, their normal reply is "What is records management?" They aren't asking the question because they don't know about the records management department in their enterprise, but because they don't understand the domain of records management. 

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